Divisions menu Account menu

Website Privacy policy

This policy confirms how Group HES protects and makes use of information that you provide to Group HES when using this website.

Any information that you provide while using this website, will only be used as described within this policy.

Any questions regarding this policy can be emailed to admin@grouphes.com or posted to:

Group HES 
Dowco House
Innsworth Technology Park
Innsworth Lane




To provide products, services and enable certain functions on this website, we collect and use specific information about users.

The information collected is also used to understand how visitors use this website.


What data we gather


We may collect the following information

  • Name and job title
  • Contact Information
  • Demographic Information
  • Website usage data
  • Other information relevant to enquiries or orders


How we use this data


The data collected helps us to understand what you are looking for, enabling us to improve our products and services.

Use of data may include:

  • Our Internal records
  • Contacting you in response to an enquiry
  • Improving our products and services
  • To provide updates about web placed orders




We have a specific cookie policy available here


Controlling Information about You


When completing forms on our website, there will be one or more tickboxes allowing you to Opt-in to receive marketing communications from ourselves by either email, telephone or post

If you have Opted In and change your mind at a later point, you can easily update your choice by

  • Signing into your account and changing the setting
  • Send an email to marketing@grouphes.com and request removal
  • Or write to us: Marketing, Group HES, Dowco House Innsworth Technolgy Park, Innsworth Lane, Gloucester GL3 1DL

We will never sell, distribute or lease your personal information to third parties unless we have your permission or the law requires us to.




We will always endeavour to hold your information securely, to prevent unauthorised access or disclosure of your information, we have in place physical and electronic safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998


External Links


Within our website, there are links to other websites.

We have no control of these websites that are outside of the grouphes.com domain. When providing information to websites that we link, we are not involved or responsible for your data protection or privacy.

Please always be wary when submitting data to websites.